This Pre-Information Form sets out the general information that Brightland provides to consumers before payment and before the conclusion of a Distance Sales Agreement.
Before completing an order, the Consumer will be shown the order-specific information applicable to the selected service or programme, including its main characteristics, total price, payment terms, performance details, withdrawal status and applicable cancellation or refund conditions. This order-specific information forms part of the relevant transaction record.
Legal name: Brightland Eğitim Danışmanlık ve Yönetim Hizmetleri Anonim Şirketi
Tax ID: 1871621497
Address: Tuna Mahallesi, Salah Birsel Sokak, No: 48, Türemenler Apartmanı, Apartment 1, Karşıyaka, İzmir, Türkiye
Email: info@brightlandcorp.com
Telephone: +90 538 873 65 05
Website: www.brightlandcorp.com
Complaints, requests and other communications may be submitted through the contact channels above.
Before payment, the Consumer will be provided with clear information concerning the main characteristics of the selected service or programme, as applicable to the specific order.
This information may include:
The specific characteristics applicable to an individual purchase will be displayed before the Consumer confirms the order.
Before payment, the Consumer will be clearly informed of the total amount payable for the selected service or programme.
Depending on the transaction, the information presented may include:
Immediately before the order is confirmed, the Consumer will be shown the total price and clearly informed that completing the order creates a payment obligation.
The applicable performance date or period, delivery method and other relevant arrangements will be communicated to the Consumer before payment and will be recorded as part of the order.
Depending on the nature of the service, access information, appointment details, participation confirmation or other relevant instructions may be provided through email, an online platform or another appropriate communication channel.
Where a statutory right of withdrawal applies, the Consumer will be informed before payment of the applicable withdrawal period and the conditions for exercising that right.
Where applicable under law, the withdrawal period is generally fourteen days from the conclusion of the contract. A withdrawal notice may be submitted in a clear and provable form through the contact channels provided by Brightland, including:
Email: info@brightlandcorp.com
The withdrawal right may be subject to statutory exceptions, including circumstances concerning services that are fully performed following the Consumer's express request and acknowledgement, or services for which the law provides a specific exception.
Where an exception or special condition applies to a particular service, the applicable information will be presented to the Consumer before payment.
Cancellation, transfer and refund conditions applicable to the selected service or programme will be communicated before payment where relevant.
The detailed rules are set out in the Cancellation, Withdrawal and Refund Policy .
The applicable order-specific conditions may differ depending on the nature of the service, its performance date, third-party conditions or other circumstances. Such conditions will be displayed before the Consumer confirms the order.
Nothing in the applicable cancellation or refund terms is intended to limit mandatory consumer rights provided by applicable law.
Consumers may submit complaints and requests to Brightland through the contact channels provided above.
Where a consumer dispute arises, the Consumer may apply to the competent Turkish Consumer Arbitration Committee or Consumer Court, as applicable according to the nature and value of the dispute and the applicable legislation.
This general Pre-Information Form is intended to explain the information framework applicable to Brightland's distance sales. It does not itself constitute an order confirmation or record the Consumer's acceptance of a specific purchase.
Before payment, the checkout page will present the information applicable to the selected service or programme, including the relevant characteristics, total price, performance conditions, withdrawal status and cancellation or refund terms.
Where an express request, acknowledgement or consent is legally required, the relevant consent will be obtained through the checkout process. The applicable records may be retained together with the relevant order and transaction information.
The Distance Sales Agreement and other applicable contractual or policy documents may be made available to the Consumer for review before the payment obligation is confirmed.
For questions, complaints or requests concerning an order or Brightland's services, please contact:
Brightland Eğitim Danışmanlık ve Yönetim Hizmetleri Anonim Şirketi
Tuna Mahallesi, Salah Birsel Sokak, No: 48,
Türemenler Apartmanı, Apartment 1, Karşıyaka,
İzmir, Türkiye
info@brightlandcorp.com
+90 538 873 65 05